Amazon India strengthens inclusive hiring, includes people with learning disabilities

NEW DELHI: Amazon India has announced the launch of Aurora programme to strengthen inclusive hiring and provide employment opportunities to individuals with learning disabilities.

In a pilot programme, Amazon India worked with Sol's ARC, a non-profit organization based in Mumbai, that conducts vocational training for autistic and intellectual disability cohorts, in Mumbai, Delhi, Bangalore, Chennai, Hyderabad. “We have over 35 associates working now at our fulfilment center, sortation center and delivery Station area. Amazon India aims to onboard many more people with learning disabilities this year,” it said.

Besides hiring candidates with learning disabilities, Amazon’s Aurora programme aims to increase employee awareness and inspire employees to be allies to those with learning disabilities.

“Training sessions for existing employees will be increased to make them aware and help them gain more sensitivity towards this cohort, Amazon India will also learn and use existing global practices if any and tailor them as necessary to meet the needs of employees in India,” it said.

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Speaking on the launch of the programme, Liju Thomas, director HR operations, Amazon India, said: “At Amazon, we are passionate about creating a diverse workforce to reflect our customer base and ensure we tap into their diverse perspectives. We strongly believe that diversity in the workplace helps create a better, more inclusive environment and we are invested to create opportunities for the underrepresented cohorts.”

"With the introduction of Amazon’s new leadership principle “Strive to be the Earth’s Best Employer”, we have further strengthened our efforts to build a culture that is welcoming and inclusive, enabling our employees to have a sense of belonging, value, and opportunity. ‘Aurora’ is yet another initiative towards creating a truly inclusive and equitable workplace for people with learning disabilities,” Liju Thomas said.

Khushi Thakkar, a participant of the programme, said: ‘’I never thought that I would be a part of a workplace. At Amazon, I am learning to scan, and sort customer orders. With the support of seniors and my co-workers, I am also learning new things at work. I am extremely happy and my parents and teachers at Sol’s Arc are very proud of me!’’

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